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| There is a major bottleneck in delivering on executive priorities, including for innovation, competitiveness, business/IT alignment, and process reengineering. |
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| The main symptom of this bottleneck is long cycles of meetings and communications, contributing to 100’s of billions of dollars a year of waste* in terms of cost, risk, error and delay. |
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| * “Making IT Matter”, HBR, 2/1/2004 |
